Last update: July 2025
By accessing the services of the site https://lettre-ar.com, the user acknowledges having read these subscription terms. The commitment is formalized by checking a box when confirming the order.
The entire service is provided by DIGIREACH SOLUTIONS ltd, according to a monthly subscription model with tacit renewal, without commitment of duration. The Client is free to terminate their subscription at any time.
An active user account and a valid subscription are required to access the following features:
The standard monthly subscription is offered at €39 incl. VAT, including:
A trial offer is available for 48 hours starting from €1.19 incl. VAT, depending on selected options, allowing users to test key features.
Subscription to the services is carried out exclusively online. The process includes:
Once payment is confirmed, a confirmation is sent by email. The Client can find their order in their personal account.
All prices are expressed in euros, VAT included. The amounts are those displayed at the time of order confirmation.
DIGIREACH SOLUTIONS ltd reserves the right to adjust prices at any time. The new pricing grids apply only to new subscriptions. Ongoing subscriptions are not affected.
Payment is made at the time of the order via bank card (Visa, Mastercard, Amex) using a secure payment solution. If the transaction is declined, the order is cancelled.
Invoices can be viewed from the Client's personal space. No email transmission is provided.
The Client can cancel their subscription at any time directly from their account.
Subscription termination takes effect immediately.
No refunds are granted, unless otherwise provided in the T&Cs.
No refund will be made for periods already started or for services properly performed, except in the case of an anomaly attributable to the Provider. However, the Client may send an explicit request for a motivated refund to customer service by email at the address support@lettre-ar.com. After analyzing the situation, DIGIREACH SOLUTIONS ltd reserves the right to proceed with a refund as an exception, at its sole discretion.
In accordance with Article L. 221-28 of the French Consumer Code, the right of withdrawal cannot be exercised if the Client has explicitly requested immediate execution of the service and it has been fully executed.
In other cases, the Client has 14 days to withdraw by simple notification without justification. A refund is issued within 14 days if no service has been started.
Customer support is available Monday to Friday from 9am to 6pm (excluding public holidays) by email: support@lettre-ar.com
These terms and conditions are governed and interpreted in accordance with English law. Any dispute relating to their validity, interpretation or execution shall be exclusively subject to the jurisdiction of the English courts.